What personal information do we hold and for what purposes?
We hold the following information:
How do we use this information and how long do we keep your personal information?
We use your personal information for our own administrative, sales, marketing and product development purposes. This information allows us to provide you with an optimised service and to be able to contact you regarding your purchase (s), if required, your account, troubleshooting, or any disputes that may arise. When contacting you for such purposes as outlined above we may contact you via email, telephone or SMS. Universe Sports Ltd will not pass on, share, sell or trade your personal data or any details relating to credit or debit cards to any third party, other than when:
We will not keep your personal data for any longer than is necessary and in connection with the purposes above. We will never collect sensitive information about you without your explicit consent.
Your rights to your personal data
Protecting your personal data
We have strict security measures in place which cover the storage and disclosure of your personal information. We hold digital personal data on computers held at our secure central offices (see address below).
Shopify is a world-renowned provider of online stores. As such they have state-of-the-art online security, server systems and encryption levels to ensure that your personal data will be protected against fraudulent use whilst on our website. If you have any concerns relating to security, please email us at firstname.lastname@example.org.
We will never ask for payment over phone or email. If you receive an unsolicited email asking you for your Universesports.com log in details, please contact us immediately at email@example.com or by calling us on 01443 434281.
Cookies are used on universesports.com to keep track of the products in your shopping cart once you have selected an item, to store delivery addresses, and to store your details if you select this option. They also help us provide you with the best possible service by logging your favourite and most viewed products. When you place an order we collect your name, email address, delivery address, phone number and payment card information.